Privacy Policy for DCN Renewables
Limited
Last Updated: 18th October 2025

1. Introduction
DCN Renewables Limited  is committed to protecting and respecting your
privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your
personal data when you interact with us, including through our website, services, and
communications.

We are a company registered in England and Wales under company number 14417367,
with our registered office at 90a John Street, Porthcawl, Wales, CF36 3DT.

2. What Information We Collect
We may collect and process the following types of personal data:
– Identity Data: Name, title, date of birth.
– Contact Data: Address, email address, phone number.
– Technical Data: IP address, browser type, operating system, and usage data from our
website.
– Transaction Data: Details of services purchased, payment information.
– Marketing Preferences: Your preferences in receiving marketing from us.

3. How We Collect Your Data
We collect data through:
– Direct interactions (e.g., contact forms, phone calls, emails).
– Automated technologies (e.g., cookies on our website).
– Third-party sources (e.g., referrals, public databases).

4. How We Use Your Data
We use your personal data for the following purposes:
– To provide and manage our services.
– To process payments and contracts.
– To respond to enquiries and provide customer support.
– To send marketing communications (with your consent).
– To comply with legal obligations.

5. Legal Basis for Processing
We process your data under the following lawful bases:
– Contractual necessity – to fulfill our contract with you.
– Legal obligation – to comply with applicable laws.
– Legitimate interests – to improve our services and communications.
– Consent – for marketing and optional communications.

6. Sharing Your Data
We do not sell your data. We may share it with:
– Service providers (e.g., IT, payment processors).
– Regulatory authorities if required by law.
– Professional advisers (e.g., accountants, legal counsel).

7. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this
policy, or as required by law.

8. Your Rights
Under UK GDPR, you have the right to:
– Access your personal data.
– Request correction or deletion.

– Object to processing or request restriction.
– Withdraw consent at any time.
– Lodge a complaint with the ICO.

9. Cookies
Our website uses cookies to enhance user experience. You can manage cookie preferences
via your browser settings. For more details, see our [Cookie Policy].

10. Data Security
We implement appropriate technical and organizational measures to protect your data from
unauthorized access, alteration, disclosure, or destruction.

11. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy
practices.

12. Contact Us
For questions or concerns about this Privacy Policy or your data, please contact:

DCN Renewables Limited
90a John Street, Porthcawl, Wales, CF36 3DT
Tel: 02922 787834
Email: office@gonesolar.co.uk